Frequently Asked Questions
Commissions
I accept commissions on a rolling bases. To learn more about pricing and the commission process, please email me here with the subject line “commission inquiry.” Thank you!
Prints
All of my fine-art prints are printed with archival giclée inks on 100% cotton fine art paper or satin canvas, depending on the print size. Paper prints are borderless and signed on the back, which allows prints to be framed with or without a mat. Canvas prints have a two-inch white border, providing the option to frame the print flat or have it stretched by a local framer.
What printer do you use?
I produce my paper prints in my studio in San Antonio, TX. Each print edition is proofed in person to ensure that the colors are as close to the original paintings as possible. Canvas prints are outsourced to a U.S.-based fine art printer, and require up to two weeks to process.
What’s the difference between a digital print and a giclée print?
Digital prints: Most products that you’d find in a shop (like calendars, notebooks, etc.) are produced on digital printers using just four colors: cyan, magenta, yellow, and black (CMYK). These are non-archival inks that fade over time.
Giclée prints: A fine art giclée printer uses up to 14 archival inks applied in a fine mist, resulting in long-lasting and highly detailed reproductions. The wider ink selection of a giclée printer also means that print reproductions can be more closely matched to original artworks.
Shipping
When can I expect to receive my purchase? Since it’s just me running the studio, please allow 1-2 weeks for delivery. This timing accounts for framing original paintings, the production of made-to-order fine art prints, and shipping delays beyond my control. Once your purchase has shipped, you will receive a tracking number via email.
Do you ship internationally? International shipping is available for a few countries only. For purchases made outside the U.S., enter your country at checkout to determine if shipping is available. For small originals and print products, a flat $25 international shipping fee is charged at checkout. For larger paintings, I will contact you directly to discuss shipping costs. International shipments are sent via UPS or USPS International depending on the size and weight of the item. All buyers will receive a shipment notification with tracking numbers and carrier information. Please note that additional border fees, duties, and handling fees may be charged by your country upon delivery.
Returns
My hope is that paintings and fine-art prints live a long, happy life with you! I take great care to ensure that the images of artworks on my website are accurately reflected, and that each piece is thoroughly documented and described in the listing. Please note that color varies from phones to computers, so check colors on multiple screens and devices prior to purchase if you are concerned about color variations.
Because of this, and due to their highly custom nature, paintings and fine art prints cannot be returned or exchanged. However, unopened products (calendars, postcards, etc.) may be returned within 30 days of receipt for a full refund minus the original shipping cost.
What if my purchase is damaged during shipping? If your painting or print is damaged during shipping, please contact me within three days of receipt of the damaged package. Shipping insurance is included on original paintings.